Master Sales Questioning: Deepen Customer Insights, Build Trust, Master Closures & Leverage Tech for Success

What you'll learn
Recall the key features of different types of sales questions.
Understand the importance of building rapport through questioning in sales conversations.
Apply listening skills to improve information gathering during sales discussions.
Analyze case studies to identify successful questioning techniques used in sales.
Evaluate a customer-centric questioning approach to uncover customer needs effectively.
Create a sequence of questions designed to probe for a customer's pain points and preferences.
Use open-ended questions to uncover hidden customer insights during sales meetings.
Adapt questioning strategies to different stages in the sales process for maximum impact.
Develop questions that establish trust and credibility with potential customers.
Handle objections by formulating strategic questions that address customer concerns.
Differentiate your product or service from competitors through targeted questioning.
Apply competitor analysis techniques using strategic questions to gain a competitive advantage.
Navigate complex sales processes efficiently by mastering consultative questioning techniques.
Utilize empathetic listening and questioning to build emotional connections with customers.
Create upselling and cross-selling opportunities through effective questioning.
Formulate questions that anticipate and address future customer needs for long-term relationship building.
Manage difficult client interactions by employing de-escalation questioning techniques.
Leverage customer data and insights to personalize questioning strategies.
Respect privacy and ethical considerations while using questions in sales contexts.
Integrate active listening with strategic questioning to enhance communication skills in sales.

Requirements
There are no requirements or pre-requisites for this course, but the items listed below are a guide to useful background knowledge which will increase the value and benefits of this course.
Basic understanding of sales principles and processes.
Effective communication and active listening skills.
Familiarity with customer relationship management (CRM) tools.

https://www.udemy.com/course/asking-great-sales-questions/