Techniques, Strategies, and Best Practices

What you'll learn
The fundamentals of phone sales and how they work.
How to prepare an effective sales pitch.
Essential pre-call preparation steps.
Strategies to handle customer objections and rejections.
Up-selling practices to maximize sales.
Building rapport and trust with customers.
Effective closing techniques to seal the deal.
Follow-up strategies to maintain relationships and encourage repeat business.

Requirements
No Prior Experience Needed: This course is designed for both beginners and those with some experience in sales. Whether you're new to phone sales or looking to refine your skills, you'll find valuable insights and techniques.
Basic Communication Skills: A fundamental ability to communicate clearly and confidently will be beneficial, but we'll also cover ways to improve these skills throughout the course.
Reliable Internet Connection: Ensure you have a stable connection to participate in live sessions and access course materials.
Headset with Microphone: For clear communication during calls and practice sessions.
Access to a Computer or Smartphone: You'll need a device to participate in online classes, take notes, and access software tools.
No Special Software Required: We'll guide you on using free or trial versions of necessary software (e.g., CRM tools, call recording apps) during the course.
Supportive Learning Environment: The course is structured to support learners at all levels, with step-by-step guidance and practical examples.
Hands-On Practice: You'll get plenty of opportunities to practice what you learn, making it easy to grasp concepts even if you're new to phone sales.

https://www.udemy.com/course/mastering-phone-sales