What you'll learn

Learn The Ways to Resolve Conflict
Learn Types and Stages of Conflict
Learn How To Manage Anger and Stress
Acquire Problem Solving Skills

Requirements

No Previous Experience Needed

Description

Conflict is a common, inevitable part of life. It exists because people don't always get along or agree. Because conflict is a normal part of everyone's life, conflict resolution, or the ability to resolve conflicts effectively, is a crucial skill for everyone to have.

"Sometimes, God doesn't send you into a battle to win it; he sends you to end it."

― Shannon L. Alder

"Sometimes you need conflict in order to come up with a solution. Through weakness, oftentimes, you can't make the right sort of settlement, so I'm aggressive, but I also get things done, and in the end, everybody likes me."

― Donald Trump

Everyone experiences conflict and has a choice about whether or not to resolve it effectively. When conflict is resolved effectively, it leads to many benefits, such as accomplishing goals and strengthening relationships.

But conflict can also be damaging. If handled ineffectively, conflict can quickly turn into personal dislike, and even lead to a breakdown of relationships.

So, let's learn together about positive and negative aspects of conflict, types and stages of conflict, and how to manage anger and stress during conflict.

Enroll in course today!

Who this course is for:

Teams and individuals who need additional skills to work through conflict situations
Managers who need to coach and mediate conflict with employees