Every organization loses personnel from time to time for various reasons and attempts to replace them by hiring new resources.
It's a fact that all employees require tools, access or just to be enabled regardless of whether it's a pen, a badge, or a hammer.
Onboarding is the term for this procedure, which can be automated if the process is well established and the tools are in place.
In this course, Introduction to ServiceNow Catalog Items, you'll discover how to automate the onboarding process in order to eliminate manual and written approvals and checklists, and to relieve many departments of the strain. To get a better understanding of the big picture, you'll first be introduced to Service Portal.
To get a better understanding of the big picture, you'll first be introduced to Service Portal.
The next sections will cover the main topic, Service Catalog, as well as the numerous sorts of catalog items. Finally, you'll learn about the benefits of workflows and how task management may assist you in your daily tasks.
By the end of this course, you'll have a solid understanding of ServiceNow Catalog Items, which will enable you to tackle the designing phase from the ground up, regardless of the size of your implementation project.
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