Network and system administration usually refers to the skill of keeping computers and networks running properly. But in truth, the skill needed is that of managing complexity. This book describes the science behind these complex systems, independent of the actual operating systems they work on.
It provides a theoretical approach to systems administration that
saves time in performing common system administration tasks.
allows safe utilization of untrained and trained help in maintaining mission-critical systems.
allows efficient and safe centralized network administration.
Managing Human-Computer Networks

Will show how to make informed analyses and decisions about systems, how to diagnose faults and weaknesses
Gives advice/guidance as to how to determine optimal policies for system management
Includes exercises that illustrate the key points of the book
The book provides a unique approach to an old problem and will become a classic for researchers and graduate students in Networking and Computer Science, as well as practicing system managers and system administrators.